Frequently Asked Questions
What veil length should I get?
This is completely up to you! If you need some help, feel free to send us a message with a picture of your dress and we'll send over some recommendations. Every dress is different, but here are some general dress shapes that we like to pair with specific lengths.
(Elbow, Fingertip, Chapel, Cathedral)
You can generally wear any length with A-lines but we tend to stay away from recommending waltz length. If you decide to go floor length with your veil make sure the length will extend past the edge of your train!
(Shoulder, Elbow, Cathedral)
I generally like to choose veils that hit above your waist line or go full on cathedral length for this style of dress.
Mermaid, Fit and Flare, Trumpet, etc
Again, most veil lengths work well with these shapes but our favorite lengths for this style are fingertip and cathedral)
Can you rush my order?
If you need your veil sooner than our 5 weeks processing time please contact us (chat with us on the bottom right of your screen)! We offer rush orders for an additional fee and can usually accomodate most wedding dates!
Do you ship internationally?
Yes! We ship all over the world! Please note customs and duties fees may apply for international shipments. These would be collected upon delivery and are the responsibility of the buyer.
Do you offer custom and personalized orders?
We'd love to work with you on a custom order. Please note we're not currently taking on custom lace veils. Please send us a message with your custom order request and we can chat about the best options to move forward and we'll discuss and quote!
How do I care for my veil/cape?
Thanks for your purchase! Here is how to care for your veil/cape before the big day!
-Take your veil/cape out of the packaging and hang it up in a safe place until you want to wear it
-Steam the veil using a household garment steamer on the lowest setting. If you do not have a steamer, hang it up in your bathroom while you take a hot shower, this will reduce the amount of wrinkles.
-DO NOT iron the veil
-DO NOT wash the veil
-We suggest bringing your veil with you to your hair trial if you are having one!
-Use bobby pins if you feel veil isn’t fully secure
The veil I bought doesn't match my dress - Can I exchange it for a different style?
We like to get it right on the first try which is why we offer swatches and free consultations! If you are unsure of which veil to purchase, feel free to message us with any questions! That being said, yes, you can exchange for any veil you would like! However, only up to $50 of the difference will be refunded if the difference is larger than that. Custom veils are final sale and not eligible for exchanges.
Can I return my veil?
No, but we would be happy to discuss an exchange with you! Before purchasing your veil, feel free to send us a message as we are happy to provide suggestions for what style and color will match your dress the best!
Do you offer wholesale?
We would love to discuss wholesale opportunities with you! Please email us(email@example.com) and we'll go over details!